Becoming a Keystone Client

Establishing a relationship with a new advisor can feel daunting as it requires the completion of paperwork and the gathering of information and documentation concerning your financial affairs.  Recognizing that your time is valuable, we will make every effort to ensure that the transition is as easy and straightforward as possible.

The following outline is designed to give you a good feel for each step of the process, as well as list specific information we will need from you in order to facilitate an effective and useful advisory relationship with us.

Opening Your Investment Accounts and Transferring Your Assets to LPL Financial

  • We use LPL Financial as the custodian for client assets.  We will prepare the LPL Financial documents, including application and transfer forms, for your review and signature.  
  • In order to complete the LPL Financial application, we will need the following information from you:
    • Social security numbers and dates of birth for each person affiliated with the new accounts
    • Your current U.S. Driver’s License, U.S. Government I.D. or your Passport information
    • Mailing address, home address (if different from mailing address) and telephone numbers
    • If you are currently working, we will need the business or employer’s name, occupation, address, and telephone number
    • Current account statements (issued within the last 90 days) for the assets that you will be transferring
    • Full trust document if a trust account is being opened
    • Beneficiary information (name, Social Security number, relationship, date of birth) if retirement accounts are being opened
  • A voided check if you would like us to transfer money from your LPL Financial account(s) to a non-LPL Financial checking account on either an ad hoc or periodic basis.
  • If you would like someone to have power of attorney over your account(s) or if a third party should receive copies of your monthly LPL Financial statements and trade confirmations, please let us know.
  • Once all of your completed paperwork has been submitted to LPL Financial, the transfer of assets to your new accounts should be complete within two weeks.  During that time, we will keep you up-to-date on the status of your transfer.  Occasionally, we may need to liquidate a security if it cannot be custodied at LPL Financial.  If this is the case for one or more securities in your portfolio, we will discuss the matter with you before taking action.  Once the security(ies) has been sold, the cash proceeds will transfer to your new LPL Financial account.

On-Line Access to Your Information

You may want to establish on-line access to your LPL Financial accounts through LPL Financial account access website, Account View.  Once your LPL Financial accounts are set up, you may visit to set up your access.  Also, many of our clients prefer to receive their monthly statements and trade confirmations on-line rather than through the mail.  This can all be easily arranged through the Account View website by selecting the Go Paperless option.

Creating Your Investment Plan

Once we have reviewed these key elements of your financial life, we put together a comprehensive investment plan for you.  You will have an opportunity to discuss our recommended approach in detail.  In fact, we will not make any changes to your existing holdings until we have all agreed to a clear, concise plan.

Working Together

New clients frequently ask, “How often should we meet?”  The simple answer is, “As often as you need.”  We have found that clients like to meet with us fairly frequently in the early phase of their relationship with us.  As we become familiar with your needs and goals, and you become comfortable with our approach, we may get together less frequently.  As a general rule, we like to meet with clients at least twice a year.  You will also receive regular email communications from us so that you have a clear understanding of our current outlook on the markets and their effect on your portfolio.

We are delighted to have the opportunity to work with you and look forward to a long and rewarding advisory relationship.